Privacy Policy

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Privacy Policy

This privacy policy notice is for the website flygoz.co.uk. The aim of this policy is to explain to you how we manage, process, handle and protect your personal data while browsing or using this website, as well as your rights under current laws and regulations. If you do not agree with this policy, you may want to stop viewing/using this website.

Policy key definitions:

1. "I", "our", "us", or "we" refers to the business, Flygoz or any of its subsidiary trading names.

2. "You", "you're", the user refers to the person(s) using this website.

3. GDPR means General Data Protection Regulation.

4. PECR means Privacy & Electronic Communications Regulation.

5. ICO means Information Commissioner's Office.

6. Cookies mean small files stored on a user's computer or device.

How Long We Keep Your Personal Information

Advertising

How long we keep personal data varies depending on the context of the service and our legal obligations. Factors include:

1. How long the data is needed to provide our services

2. Improving and maintaining our products

3. Securing our website and systems

4. Maintaining financial and business records

5. Shorter retention periods for sensitive data

6. User consent for longer retention

7. Legal or contractual obligations (e.g., law enforcement, investigations)

8. Litigation or defense purposes

After the above, if data is no longer needed, Flygoz will securely delete it in accordance with our data policies.

Processing of Your Personal Data

Under the GDPR, we process your personal data based on lawful bases. If our basis changes, we will notify you and stop processing if no longer valid.

Your Individual Rights

Under the GDPR, you have rights including:

1. The right to be informed

2. The right of access

3. The right to rectification

4. The right to erasure

5. The right to restrict processing

6. The right to data portability

7. The right to object

8. Rights around automated decision-making

You can also complain to the ICO. Flygoz handles requests according to GDPR.

Personal Information That We Collect

We collect information directly and indirectly from you and your devices. This includes names, contact info, financial details, browser/device info, IP address, cookies, and usage statistics.

Personal Information We Collect From Other Sources

We may supplement your data with demographic info, credit checks, or data from lawful third-party sources.

How We Use the Personal Information We Collect From You

1. To provide travel services

2. To fulfil legal obligations

3. For account and payment processing

4. To operate and improve services

5. To ensure security

6. To customize content

7. To communicate with you

8. To resolve disputes

9. To troubleshoot account issues

10. To collect fees

Additional Uses

1. Provide location-based services

2. Detect/prevent fraud or illegal activity

3. Pursue legitimate business interests (balanced with your rights)

Our Legitimate Interests Include:

1. Improving service quality

2. Personalizing marketing

3. Promotions/surveys

4. Public policy communication

5. Targeted marketing

6. Campaign analytics

7. Website and data security

8. With your consent, marketing and advertising

9. You have the right to withdraw consent at any time.

Your Choices Regarding Use of Your Personal Data

Marketing

You can unsubscribe via links in emails or change communication settings. We do not sell personal data to third parties without your consent.

Advertising

You can opt out of advertising programs as described in our cookie notice. We do not allow third parties to collect personal data for their own advertising without consent.

Accessing, Controlling and Correcting Your Data

Flygoz respects your rights to access, modify or delete your data. If you withdraw consent or ask us to stop processing, we may not be able to provide services.

Social Media

We may access public data from your social profiles (with your permission) and allow sharing on social platforms. You can control this via your social media privacy settings.

By linking your social media account, you agree that Flygoz can use that data in line with this privacy policy.

If you provide personal data about others, ensure you have their permission and inform them of this policy.

How We Might Share Your Personal Information

1. With partners for joint services

2. To detect/prevent fraud or illegal activities

3. For personalized marketing

4. To improve services

5. For customer service/payment processing

6. To offer financial products

7. To comply with legal requirements

8. To respond to IP/copyright claims

9. To protect rights and safety

10. For criminal investigations (includes IP, email, complaints, etc.)

11. For overdue payments (credit reports)

12. To prevent loss or harm

13. To report criminal activity

Change of Ownership

In the unlikely event that we tend to area unit subject to merge with another company or amendment of possession, we tend to could share data with them (in accordance with international privacy standards). We are going to need that the new organization will follow this privacy notice to respect any personal data given. If we tend to handle your personal data for any functions not enclosed during this policy, you'll receive a notification before the process of this data for the new functions.